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In-Ground Sprinkler System Can Cause Water Damage To Your Provo Home

8/11/2018 (Permalink)

Water Damage In-Ground Sprinkler System Can Cause Water Damage To Your Provo Home SERVPRO Says Check Your Sprinkler System to Prevent Water Damage to Your Provo Home

For Our Provo Customers, SERVPRO Offers Advice and Water Removal

Your desire to consistently hydrate the gardens and other landscaping around your Provo home led to the installation of an automatic sprinkling system. Saving time, water, and money over the long term were incentives, but malfunctions led to unintended concerns. It is not uncommon for irrigation configurations to cause water to seep into foundations or crawl spaces or soak into the exterior wall of a house. We can mitigate the damage.
 
If just one sprinkler head is knocked out of alignment, water can pound the siding of your house rather than foundation plantings. The water damage caused to your Provo dwelling may go undetected for a time, allowing the moisture to build up and begin to destroy the building materials inside your dwelling. Likewise, a bend or break in the underground conduits carrying water to the various sprinkler heads can super-saturate the ground around your home, seeping into the slab foundation or crawl space. Our technicians respond with practical strategies that remove the water and dry out the structure.
 
The first you realize that the sprinkler system is the culprit might be after the SERVPRO crew arrives. You have just noticed some peeling paint or a bulge and dampness on an interior, outward facing wall. You might fear a plumbing leak inside the house. Once we discuss your concerns, we evaluate the situation. If your water pressure is unaffected and bills are as expected, a leak is unlikely. When we walk around the property, our trained eyes catch signs of a misaligned spray.
 
The good news is that eliminating this water source is as easy as disengaging the sprinkler system. SERVPRO then extracts any standing water and uses air movers, heaters, and dehumidifiers to dry out the interior of your home. Because the conditions could be ripe for microbial growth, we look for any evidence of mold damage. If any is found, our mold remediation team can complete a mold abatement.
 
If water saturation has seeped into your crawl space or foundation, we use drying strategies and review the vapor barriers in place. SERVPRO advises you work with the company that installed the sprinkler system to locate the leak or redirect the errant spray head. Otherwise, the water damage can return.
 
SERVPRO of North Utah County can help restore damage done by an automatic outdoor watering system. Call us at (801) 785-5228 to schedule a consultation.

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Risk Of Contamination When Flooding Damages Your Lehi Home

8/2/2018 (Permalink)

Storm Damage Risk Of Contamination When Flooding Damages Your Lehi Home Flooding in a basement or the lowest level of your home can expose you and your family to hazardous substances.

Flood Damage To Your Home

Whether your Lehi home suffers damage from a sewage backup or overland flooding, dealing with quantities of water in your lower levels presents issues beyond the abilities of most homeowners to manage without professional help. Flooding in a basement or the lowest level of your home can expose you and your family to hazardous substances. Our trained and experienced technicians have the certifications and skills to remediate the circumstances.

Municipal water supply and drainage systems connected to your Lehi home can cause flooding when pipes break or sewers clog. Extreme weather patterns nearby and at higher elevations can send flash flooding across roadways and the grounds surrounding your house. Attempts to remediate this influx of water with non-commercial consumer tools like shop vacs, mops and buckets risks contact with harmful and sometimes lethal substances without proper personal protective equipment. Licensed instructors must teach protocols designed by the EPA, OSHA, and local health authorities to keep people safe and sanitize structures and belongings and employed by professionals.

SERVPRO trains our crews to restoration industry standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC). When we arrive to assess your flooded home, our crew chiefs determined the category of water involved, from clean to slightly tainted (gray), or severely contaminated (black).

Gray water contains dirt or chemicals that must be removed from structures and contents prior to drying. They can irritate susceptible individuals or accelerate deterioration of property. Black water is the norm when your home suffers a sewer back up. Human and animal waste enters your property, accessible and threatening to soil personal possessions and building materials. Blood and waste-borne pathogens cause illness and possibly death. SERVPRO crew members are familiar with local codes pertaining to the need to contain contaminated water and the proper and legal methods to dispose of it.

SERVPRO employees use pumps and high-efficiency water extractors to remove the flood water, and then treat the affected areas with EPA-registered antimicrobials to inhibit the lingering effects of any contaminants. We then dry the flooded spaces completely, necessary to restore the integrity of your home’s structure and prevent possible secondary damage such as mold growth.

When water floods your home, SERVPRO of North Utah County has the trained technicians and specialized equipment to transform the destructions back to preloss condition. Call us at (801) 785-5228 to set up an assessment and plan to make it "Like it never even happened.”

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What To Expect From SERVPRO Mold Damage Remediation In Pleasant Grove

7/25/2018 (Permalink)

Mold Remediation What To Expect From SERVPRO Mold Damage Remediation In Pleasant Grove Water Leaks Lead to Mold in Pleasant Grove Homes--Call SERVPRO for Remediation

SERVPRO Offers Customers Top-Notch Equipment Manned by Skilled Technicians for Mold Removal and Cleanup

Getting rid of mold in Pleasant Grove can be a frustrating task. If you attempt to do it yourself, expect to get plenty of conflicting advice, and a task that can create fear and revulsion. Without any forewarning, the mold can reappear or show up in another area of your home. Mold remediation is a job we train for and improve our practice with every project we take on. Let us help you with your mold problem.
 
When our mold damage remediation crew arrives at your Pleasant Grove home, our project manager takes a close look not only at the mold you located but also for any evidence of past or present water intrusion or damage. Mold spores require a source of moisture to grow and multiply, so finding the water pathways helps us find not only the visible mold but also leads us to other places, often in recessed areas, where mold is growing. Failing to remove all active mold growth risks fast recurrence.
 
SERVPRO follows the Environmental Protection Agency (EPA) protocols for mold remediation. After we determine the extent of the mold damage, we take steps to contain the area. Crew members set up physical barriers with heavy plastic sheeting, and also employ negative pressure air scrubbers in more severe cases to prevent drift of moldy debris into unaffected areas of your home. The air scrubbers use HEPA filters to catch airborne residues and a suction-like process to keep all contained. Our crew members wear personal protective gear in the containment area for their own safety and to limit the tracking of moldy materials into other areas.
 
Once containment is in place, the SERVPRO technicians use primarily mechanical means to remove the mold. Scraping plus spray and wipe techniques work well for solid, non-porous surfaces. Heavily infested porous materials might need to be cut out and removed, but we also have success using abrasive techniques like soda blasting to remove mold hyphae even from porous surfaces. This method works very well on raw timber found in attics and crawlspaces.
 
The technicians bag the mold debris, including building materials removed because of severe contamination, and dispose of them according to local hazardous waste rules. SERVPRO then vacuums up the remaining debris and treats the affected areas with EPA registered antimicrobial products so inhibit future mold growth. We strongly advise the moisture issues that fuel the mold growth be resolved as we cannot promise to remove all mold spores.
 
When seeking out a reliable mold remediation firm in Pleasant Grove, you cannot go wrong with the work ethic and skill of SERVPRO of North Utah County. Call us at (801) 785-5228 for a consultation and remediation plan if you even suspect mold growth in your home.

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After a Fire: What you can do until help arrives?

6/12/2018 (Permalink)

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Should You Be Worried About Storms?

6/5/2018 (Permalink)

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for.

Specifically during the rainy season, we must be extra careful.  After our super dry, hot summers and how often we have wild fires, a lot of the time our mountains are left without the trees and bushes.  We are left more vulnerable to landslides and flash floods from the rain we receive.

When your home is hit by a flood or storm, remember that your local SERVPRO is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner, so that you and your family could go back in to your normal routine.

Call SERVPRO at 801-785-5228

What is Our Fire Damage Restoration Process?

4/1/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO Franchise Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO National Call Center, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO Franchise Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Franchise Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

No Job Is Too Big

3/27/2018 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO was recently asked to go to Houston Texas after Hurricane Harvey hit to help with the thousands of businesses and home that were affected.  As soon as we were able to assemble a team and load up the trucks with equipment we were on the road.  We did the mitigation on a couple of large religious structures and prepared it for the rebuild with the help of trained technicians and all they specialized equipment.

If you and your commercial building ever find yourself in need, call SERVPRO.

Stop, Drop, and Clean the Lint out from inside your dryer and vent!

3/8/2018 (Permalink)

We all know to clean out the lint screen of our dryers, right? Did you know if you aren’t cleaning the lint out of the INSIDE and VENT of your dryer you are putting your family in danger of a house fire?  Over time lint will build up and settle in the bottom of your dryer and in your dryer vent.  If you don’t clean this out the heat from the dryer can ignite a fire inside your dryer.  You know what the boy scouts say, “lint is the great to start a fire”. 

Here is an experience from someone who recently had a fire in her dryer and was lucky enough it didn’t start her house on fire.

Counting our blessings today… Last night we smelled something "burning" right as we were going to bed. We thought it was our renters burning food or something in their oven.  We had windows open and fans going but didn't really think much of it. Well this afternoon I went to get clothes out of the dryer, they smelled horrible!!! Like a cross between camp fire smoke and cigarette smoke. So I threw them back in the washer and told my husband. When he got home we pulled the bottom portion of the dryer off just to check things out. To our amazement (we haven't had this dryer THAT long - but bought it from someone else) there was burnt/singed lint everywhere. There had been a lint fire inside the bottom of our dryer last night. Our house seriously could have caught on fire. I'm so glad it didn't. Hence - we are counting our blessings today and I am spreading the word to all that you should go clean out under your lint catcher thing so your house doesn't start on fire!

Here are a few tips from The Family Handy Man on how to clean the lint out of your dryer. 

https://www.familyhandyman.com/appliance-repair/washer-and-dryer-repair/dryer-lint-cleaning-tips/view-all

Snow Covered Roof, Majestic or Dangerous?

1/25/2018 (Permalink)

Storm Damage Snow Covered Roof, Majestic or Dangerous? It's not so beautiful anymore...

Did you know one square foot of compacted snow can weigh close to 50 pounds?!! Think about how much weight is sitting on your roof.  Many roofs, especially, older, flat, or structures such as carports, garages, and sheds are not always rated to support this kind of weight.  It is important to remove as much of it as you can safely from the ground.  

** We advise you review your insurance policy and check with your agent before you have a problem.  Basic insurance policies do not cover collapse of a structure due the weight of snow or ice.

Check out this article from Travelers about safely removing snow from your roof before it is too late.

https://www.travelers.com/resources/weather/winter-storms/roof-snow-removal-tips.aspx?cm_mmc=TWITTER-_-190-_-768968169-_-20170110&linkId=33184720

What to Expect When You Call SERVPRO with a Water Loss

1/25/2018 (Permalink)

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.