What our Customers say...

Testimonials

We were devastated when we saw the extent of the water damage from the burst water hose behind our washing machine. We called SERVPRO of Provo and they came right out that night and stayed late until the carpet had been pulled back, soaked pad removed, soaked Sheetrock removed and fans and dehumidifiers placed to dry the affected areas. They followed up with us with communication, accurate estimates and restoration work, and they worked with our insurance adjuster until it was all restored to our satisfaction and we had been paid a fair settlement amount. Thanks SERVPRO!

Thank you so much for your services to restore my flood damages condo. As president of the Stone Haven Condominium Association, I was very pleased with the flood mitigation work that SERVPRO of Provo participated in at Stone Haven. Working with SERVPRO gave me a feeling that we were in good hands. Later, when continued waiting and frustration drove me to seek my own company to handle the restoration of my personal unit. I thought of SERVPRO of Provo.

I could not be more pleased with the restoration that you did for me.  You honored your commitments, and I did not have to worry about the job you would do. I am VERY pleased, and I would recommend you and use you in the future without hesitation. The quality you provided while containing the cost was terrific.  

We were devastated when we saw the extent of the water damage from the burst water hose behind our washing machine. We called SERVPRO and they came right out that night and stayed late until the carpet had been pulled back, soaked pad removed, soaked sheet-rock removed and fans and dehumidifiers placed to dry the affected areas. They followed up with us with communication, accurate estimates and restoration work, and they worked with our insurance adjuster until it was all restored to our satisfaction and we had been paid a fair settlement amount. Thanks SERVPRO!

I appreciated so much the attitude of the service technicians. Oh, don't worry we can move that and this and we will put it back. Not a problem. My carpet space that needed help was fairly small compared to your large jobs like issues caused by nature or.....They didn't mind and they did a perfect job, and made some helpful recommendations. Plus, this is the best....they arrived on time.

We had a partial loss fire and SERVPRO was there the next day with our adjuster to get started on our process to rebuild. We have been so happy with them and would highly recommend them. The have been so good at getting us what we want and they are very good at working with insurance companies to help the owner get what they want. I felt like they were advocates for us.

I want to thank SERVPRO of North Utah County for their fast friendly response they showed my business. They were very professional working around my associates and customers. I have used them several times and have never been disappointed. I will always call them if I ever have need of professional clean up. Thanks again to SERVPRO for the awesome job!

Within two hours of an electrical fire at the Purple Turtle, on Saturday morning, January 25, SERVPRO was on the scene and their crew began arriving within the next hour to begin the restoration process. From the time they arrived, they went to work in a very effective and efficient manner and were successful in providing everything that was needed to allow us to concentrate entirely on the issues that required our immediate attention.

SERVPRO gets the full five stars! I came home from vacation only to find my upstairs toilet had leaked the whole time we were gone. I thought it was going to only be a small repair, but decided to give these guys a call. They were at my house in less than an hour, and we were able to determine that the water damage had exceeded what my initial thoughts were. Sunday morning they were there cleaning it up and it was back together less than two weeks later.

Loved the service. The team was fast and efficient. Had water damage in our office and they took good care of us. Definitely recommend SERVPRO.

SERVPRO's team of professionals responded quickly and with perfect timing. They exceeded my expectations. Every effort was made to minimize the impact on my daily business operations. I give my highest recommendation to others.

A couple of weeks before Christmas, we awoke to the realization that our basement had flooded during the night, saturating two rooms of carpet and wicking up the wall board for about 2 1/2 feet. It was a sewer backup, and the odor quickly became horrendous. SERVPRO stepped in with a very professional approach and wave after wave of cheerful, competent employees...It's like a new basement! We're very pleased with SERVPRO's work.

To: Our New Friends at SERVPRO We wanted to thank you again for all you did for us to get our house put back together! Everyone was friendly, professional, helpful and easy to work with. Thanks for everything… from moving our “stuff” carefully, to the plumbing, drywall, paint, to the finish work that looks like nothing ever happened! A special thanks for the extra effort to make our trim match. We appreciate all who played a role! Enjoy a donut on us! Sincerely,” J. W.

SERVPRO cleaned my carpets and they did an amazing job. With the first few swipes I was able to see a huge difference, which I couldn't see with previous carpet cleaners. Fast, friendly, and affordable!

These guys are awesome. Their response time is unbelievably fast. They take pride and joy in their work and made me feel confident and at ease that everything will be taken care of promptly and efficiently.

We used them after our house fire and they did an excellent job. They were friendly and very easy to work with. I highly recommend this company. A+++++++

SERVPRO of Provo/North Utah County was there when I needed them most! The fire and smoke damage was terrible. When they were done it looked better than ever with no residue or most of all no smoke smell. I would recommend them to anyone!

I work for Inside Insurance and one of our client's sump pump's malfunctioned causing their basement to flood with sewer water while our customer was out of town. Thanks to the amazing services of SERVPRO they were able to have the mess cleaned up and taken care of within 24 hours. You guys are great, thank you!

I sent an email and they were super fast to respond. They were on site next day and cleaned things up thoroughly and were quite quick! They even provided me with pictures. I would recommend them to all my friends and colleagues.

A really great team and they know how to get you back to where you belong after a flood, fire etc.