Recent Posts

Have you cleaned your Airducts in your commercial building?

5/11/2021 (Permalink)

customers dirty ducts that we cleaned Have you cleaned your ducts lately?

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. 

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • It May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (801) 785-5228

Leaky Appliances? Let SERVPRO Help.

5/11/2021 (Permalink)

Dishwasher with water coming out Let SERVPRO help make things a little easier.

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Lehi house. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of North Utah County restoration specialists a call today at (801) 785-5228.

SERVPRO of North Utah County satisfied customers!

5/4/2021 (Permalink)

SERVPRO logo and fire and water SERVPRO strives for happy customers!!

We really strive to ensure that we do quality work. We always love and appreciate when we hear positive feedback from our amazing customers.
-I just found out this franchise went down to Texas to help with all the freezing temperatures. I am not surprised with all they do for the community here. They have done lots of work for me and my neighbors. I am extremely impressed with the employees and professionalism they have performed their services with. -Scottie

-My basement flooded last summer, we had a huge mess with mildew and damaged walls, floors, and everything. There are always things that don't go right with any project, but its how these problems are dealt with that makes the difference. Corbin and his crew are true professionals that handled everything we threw at them. I recommend them highly and would gladly use them again. (hopefully not, though). -Chris

-Everyone we worked with was very nice and took special care of all of my belongings. We were surprised to find out after they painted the room, they brought carpet cleaners in. After our floor was fixed, they brought in painters to re-do all the baseboards. my house looks better now than before my flood! -Heather

-We had a hard time finding anyone that would come to our house and take care of a mold problem we had. There is no one in our area, but I contacted SERVPRO of Provo and they were willing to make the drive and do the job. They were quick to respond and answer all the questions I had and were willing to help us figure out what needed to be done and what was the most cost-effective for us. The job took them a little more than a day and they were very professional and helpful. -Lexie

We are here to help from the smallest to largest losses, home or business. We are family owned and our goal is to make is less stressful on you.

Prevent Home Fires

4/28/2021 (Permalink)

Bathroom with fire and smoke damage. Fires are always preventable. Make sure you are taking these tips and being safe!

Home fires are preventable!

Cooking

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time turn off the stove.
  • Wear short, close-fitting, or tightly rolled sleeves when cooking.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.
  • Keep a fire extinguisher available.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

More Prevention Tips

  • Never use a stove range or oven to heat your home.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors and in well-ventilated areas.

Building and Reconstruction Services

4/1/2021 (Permalink)

Servpro Van Building and Reconstruction Services

SERVPRO has been helping our residents here in North Utah County get their properties back to preloss conditions after a disaster. Although, we are well aware that 50% of businesses may never recover after a natural disaster. That is why we have our own, in-house licensed contractor Scott Hamann to ensure building work is carried out to our own exacting standards.

Over the years, we have performed emergency board-ups, Tree removal, drywall installation, and even Fine Art restoration to help our community in the toughest periods. Building and reconstruction services need to be done quickly, so mitigating loss in the first instance is essential. We are continually updating ourselves directly from the Utah Department of Public Safety and EOC categories to stay prepared.

Teamwork is essential in an emergency. We are involved with the Lehi Area Chamber of Commerce, American Fork Chamber of Commerce, and the Building Owners and Managers Association. We believe that by coming together during times of adversity brings the best out of ourselves and our community.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

How we get our SERVPRO employees the best training.

4/1/2021 (Permalink)

Servpro logo Training is a must in this business. We always looking for ways to better our company.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of North Utah County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Hurricane tips!!

3/30/2021 (Permalink)

SERVPRO truck with debris We are here to help if you find yourself in this situation.

1- Photograph and Document Damage:     Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs:                    Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep the rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

 3- Secure Home Inventory:  All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 

4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 

5- Secure Safe Lodging:  If your home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits. 

Suffering damage or loss from a hurricane can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

 Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

Pet emergency plan!

3/23/2021 (Permalink)

Black lab puppy Pets are just as much family as humans. We want to keep them safe as well.

A huge storm has just rolled through or your area has just survived a natural disaster.  You have survived and your family is safe but what about your pet?  Just like your family you need to have a disaster plan for your pets.  Here in Utah we may not experience a hurricane or tornado but we do have harsh wildfire seasons, flooding, and a future forecasted major earthquake. What is good for you is good for your pets, so be prepared and have a plan. Planning ahead is the key to keeping yourself and your pets safe when a disaster strike!

  1. Microchip your pets

A microchip ID is the best way to ensure you are reunited with your pet if you are separated.  Also make sure you keep the microchip info updated: address or phone number changes are commonly overlooked.  If you don’t update the information it is useless.  You could also list an emergency number of a friend or family member who resides outside of your area.

  1. Keep A Collar and Tag on ALL Dogs & Cats

Make sure you have the pet's name and at least your current phone number (and address if possible) on the tag.  ID on indoor cats is especially important, if there is a disaster they could easily escape.

  1. Create a Buddy System

Create a buddy system in case you are not home. Make arrangements with a trusted neighbor to check on your pets. 

  1. Identify Local Animal Shelters

Know where the local animal shelters are located in case your pet does get lost.  Have a current picture as well to help identify them.

  1. Locate a Local Veterinary Clinic

Locating a local veterinarian or animal hospital in the area you are staying in case your pet needs medical care.

  1. Plan a Pet Friendly-Place to Stay

Search in advance of pet-friendly hotels, boarding facilities, or somewhere you can stay.  Many emergency shelters are not pet-friendly.

  1. Prepare an Emergency Kit for EACH Animal

Stock up and be prepared now for items your pet will need during a disaster.  Store these items in an easy-to-grab container. Some basic items to include are: one-week food supply, one-week fresh water, medication you pet may need, copies of vaccination records, current picture of you with your pets to identity them and claim ownership, temporary ID tags with the contact info of someone in an unaffected area, carrier and/or leash for each animal.

Remember to prepare now, after the disaster has occurred it is too late.  The last thing you want after an emergency or disaster is to have something happen to your furry family members.

Effective water cleanup in Lehi.

3/23/2021 (Permalink)

sign that say contact us today with SERVPRO logo and phone number It is important to take action for effective water cleanup.

When there is a water intrusion incident in your Lehi property, you need to take appropriate action and do it fast enough. Taking the wrong steps or taking too long to start cleanup are two known causes of additional damages. Some of the common issues that come to haunt people later include failure to identify hidden moisture pockets such as water that seeps into wall cavities or cleanup efforts fail to match the specific conditions prevailing in an incident. Our restoration services are dependable since we are IICRC certified.

Proper water cleanup in Lehi should involve fast moisture evacuation because if left in place for long, mold can start forming within 24 to 48 hours complicating the cleaning process further. Although the ever-present mold spores require different conditions to thrive including food sources and the right temperature, only moisture misses in most areas. Therefore, any increase in moisture or humidity levels leads to growth. Our SERVPRO crew uses different equipment to extract water before this crucial period elapses. If the water goes over two inches, we use submersible pumps. In other situations, our portable and truck-mounted extractors handle the task well.

Different kinds of soiling happen during a water spill. The most common form is staining which can arise from rusting of metals close to fabrics and bleeding dyes transferred from non-colorfast materials. Our SERVPRO technicians understand the need for fast action when dealing with stains because waiting too long sets them. In addition to removing them early, we also use the appropriate professional cleaning product because using the wrong one can cause them to set. For example, we never use chlorine bleach on rust stains because it sets them.

Water spreads debris around the property depending on the source. If a faulty appliance such as a dishwasher causes the spill, the resultant debris includes food and detergent remains. Thorough restorative cleaning is, therefore, necessary to eliminate these waste materials. Our SERVPRO crew can use pressure washers to eliminate these remains easily. Our water extractors also have heating capabilities that help ease restorative cleaning.

Cleanup after a water spill requires proper balancing. With help from SERVPRO of North Utah County, you do not have to worry about the steps to take. Call us at (801) 785-5228 any time.

Click here for more about Lehi.

Flood damage from a storm in your Lehi home?

3/18/2021 (Permalink)

Apartment building with SERVPRO Trailer hooked to truck Storms can cause a multitude of damage and that is what SERVPRO is trained for.

When your home in Lehi has been damaged from flooding from severe storms, you need the help of a professional restoration company to get your property to its preloss state again. A flooded basement or other damage that exists after a flood or storm can lead to severe damage to your property.

You need immediate Flood damage mitigation for your Lehi home to protect the structure and your possessions inside. Without fast and efficient water removal, additional damage can occur. That is why at SERVPRO we do not waste any time getting to you when you reach out to us for help.

After we have extracted any standing water, we need to dry your structure by removing moisture from the air. SERVPRO techs use two different systems for drying. An open drying system exchanges moist air from inside your structure with the drier outside air. Opening windows and using fans or air movers helps to exchange the air and ventilate your home.

For the best drying conditions, the outside air should have a high temperature and low relative humidity. The difference between the specific humidity of the inside air and outside air is also essential. Before we use an open system, we take measurements to figure out specific humidity for both outside and inside air.

A closed drying system closes off the area affected from the outside air and from areas in your home that are unaffected. We use dehumidification equipment to dehumidify the air inside the home. For a closed system to work, we have to control the indoor environment using dehumidifiers and air movers. It is easier to dry areas that are smaller, so we create a drying chamber by hanging plastic sheeting around affected areas or closing windows and doors. The relative humidity in this drying chamber shouldn’t go higher than 40% RH for the proper drying of porous materials. Air condition can also be used to help dehumidify. If we set up a drying chamber, we can dry items more thoroughly and more quickly.