Recent Posts

Water damage to your commercial building? SERVPRO can help

7/20/2021 (Permalink)

Road with mountains Don't let damage to your business get you down. Call SERVPRO to help we will restore it back to new.

One of the most rewarding things about running a Lehi restaurant is giving your customers a positive experience every time that they step through your doors. Small disasters can sometimes pose a significant threat to this positive experience, however, and you need to get the mess cleaned up quickly and thoroughly to prevent lasting damages to the building.

Every business owner focuses on cutting out the extra spending, even when it comes to approaching water damages to their Orem eatery. Most believe that these situations can get taken care of without professional intervention, but this is rarely the case. There are effects and lingering damages that can continue to affect your restaurant long after the initial mess has gotten seemingly cleaned up.

One of the things that you need to consider when it comes to cleaning up a mess like this is the far-reaching effects of water spreading throughout areas of your restaurant. With various flooring materials and drywall, saturation can occur in a brief period which puts a timeline on when the damage must get restored before the material becomes unsalvageable. Our SERVPRO team can say that We’re Faster To Any Size Disaster because that is the commitment that we have made to the clients we serve throughout the area.

Another reason that you should consider our SERVPRO restoration services for the water damage in your facility is adverse secondary effects. Lingering water and moisture can allow mold spores present in the environment to seat and colonize. When running a restaurant, mold damage is one of the situations that could stop your business in its tracks and prove costly to remediate and verify that the health hazard of mold exposure has gotten successfully removed.

Operating a restaurant has many rewarding aspects, but when you sustain water damages in your facility, you need to act quickly to ensure that the problem does not get worse. Our SERVPRO of North Utah County water restoration technicians are standing by 24/7 at (801) 785-5228.

Water and worn cords can cause fire damage to your Lehi home.

6/28/2021 (Permalink)

Maintain the appliances in your home to help prevent a fire. Should you have a fire, call SERVPRO.

When a water line to your refrigerator drips in your Lehi kitchen, this might seem a minor inconvenience. However, this can cause problems with dry rotting or microbial activity from the water itself, but other issues can also present themselves. Cords to heavy appliances often become nicked and crimped when someone moves them, and sometimes creating tiny breaks in the insulation.
If your refrigerator cord contains such breaks, your home can eventually become a victim to fire damage in Lehi. Electrical fires can melt the exterior of the appliance that caused the fire, as well. We can mitigate all of the damage caused by such fires and get your home wholly restored. Our employees are certified by the IICRC and understand the complexities that can result from such fires.

Electrical shocks can pose a risk when trying to put out such a fire. Always shut off the electricity at the breaker before attempting to extinguish a small fire like this. More massive fires require you to evacuate your home and call the fire department from a phone outside of your home. Staying safe in an emergency can seem difficult when valuable items tempt you to return for their removal. However, calling emergency services can save your life. We can help you restore the majority of your belongings.
Items that were located in other areas of your home can become covered in a film from the fire. When plastic composites burn, greasy soot spews out of the fire, covering everything in your home. We get to work cleaning this away from your belongings and home furnishings. Allowing it to settle allows it to cause finishes to become ruined. We clean small items at our facility after boxing them up and restore larger ones at your home. We compile inventory sheets to allow you to find anything we take away from your home. These same sheets can help you return items to their original location, as well.
SERVPRO of Utah County can restore your home after events involving fire damage, as well as other disasters. Our number, (801) 785-5228, puts you in contact with our caring professionals 24 hours a day, every day of the year. 

Best training for our SERVPRO employees

6/28/2021 (Permalink)

We like to make sure our employees have the best training!!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of North Utah County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Take these 5 steps after a home fire.

6/23/2021 (Permalink)

These tips can help make your disaster a little less stressful. Call SERVPRO if you need help. We are happy to help.

A fire can be very traumatic, even when you haven’t suffered injuries. Seeing the place you have worked so hard for with damages, is traumatic and devastating enough.  

Renovating your house after fire damage is an essential task. The fire could have damaged the foundations and other vital parts of the house’s structure and released numerous substances from the different burned materials that can be toxic and dangerous when exposed to them, such as heavy metals, methane, sulfur dioxide, and carbon monoxide.

The quicker you take care of the damage, the fewer consequences there will be, and the more natural the restoration process can be. We have collected five steps you can follow to make the restoration process less complicated to overcome.

Step 1: Get an Assessment 

Step 2: Call your insurance company 

Step 3: Take Care of the structure first 

Step 4: take care of Electrical System 

Step 5: Cleaning & Remediation 

Repairing your home after a water loss.

6/22/2021 (Permalink)

Consider these tips when dealing with water loss. They can save you in the long run.

A flood is probably one of the most damaging things you can experience, either heavy rain or home water system malfunction. When a flood happens, you need to act fast; the longer you wait, the more damages there can be. 

Tip 1: Safety First

Staying inside your home after a flood can be dangerous. If you can do it, turn off the fuse connections of your home. But if your home has suffered a severe flood episode, you should wait outside for an expert to come and inspect your home.

Tip 2: Call Your Insurance Company

You should call your insurance company as soon as you have a flood. Depending on the type of flood, they might need to investigate the cause of it to determine the extension of your coverage.

All insurance companies request an inspection before approving the coverage for repairs, and sometimes the process can be tedious, so the sooner you initiate it, the better.

Tip 3: Get Your Home Inspected By An Expert

Make sure you call an experienced restoration contractor to inspect your home. 

The contractors will have to check the entire area and document the damages; they might need to secure weak points too temporarily. A full-service restoration contractor would be ideal, so they can also take care of removing the water, cleaning, mitigating the mold, and making repairs.

Tip 4: Clean & Dry Your Home

Proper cleaning and drying of your home will guarantee there’s no mold growth.

The company or contractor you contact might also use dehumidifiers to ensure there’s no space for more mold growth. During this phase also make sure they double-check hidden places for mold growth.

Tip 5: Doing The Repairs

A construction company or restoration contractor that specializes in flooding or natural disaster repairs is best. They will know exactly how to deal with the damages and make the restoration process faster and safe.

For the repairs, choose quality over price; for this, ask the contractor for his certifications and past experiences.

Power outage tips and tricks!

6/10/2021 (Permalink)

Hopefully, these 12 steps will help you be more prepared for your next power outage.

Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how widespread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully, all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heatwave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

Step 11: Prevent Pipes from Freezing (Winter Power Outages)

Hopefully, your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

12.  Stay Sane!

Play games, make shadow puppets, hang out with the neighbors in the dark…  You might even enjoy the power outage and the digital detox it gives you!

Earthquakes are unpredictable. Be prepared.

6/1/2021 (Permalink)

Earthquakes are so unpredictable. SERVPRO is here to help.


Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for. With the latest earthquakes, we really should be making sure we are prepared. 

When your home is hit by a flood or storm, or earthquake remember that your local SERVPRO of North Utah County is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner so that you and your family could go back into your normal routine.

Learn more about water damage and insurance!

5/19/2021 (Permalink)

SERVPRO will make it "Like it never even happened."

Water damage is the second largest and most common insurance claim after wind and hail damage, according to the Insurance Services Bureau (ISO). In fact, insurance companies pay about $2.5 billion a year for water damage. Water damage claims are how many homeowner insurance policies are used. 

Water damage to your home may or may not be covered by normal homeowner insurance. Here is an overview of water damage cases to help you understand the types of water damage that are and are not covered by home contents insurance. Read more here about water damage cover in the list of home contents insurance policies covered. 

Water damage cannot be covered by your home contents insurance if it is not the result of an accident or a sudden and unexpected event. Neglect or lack of maintenance can lead to water damage, which means you may have to pay for the repair costs. It is not always easy to find out why water damage is not covered by your policy, so read on to find out more about what you are insured for. 

Standard policies do not cover water damage caused by flooding, and if you do, you will need to take out additional flood insurance if you live in a high-risk area prone to flooding. Mold is the most common finding of water damage in your home and is not covered by most homeowner's insurance. 

Water damage, including frost damage, is one of the most common and costly insurance claims made by homeowners. According to HomeAdvisor, a digital marketplace that provides real estate resources, the national average for water damage in 1998 was $2,587. Mold and damage are often covered by home contents insurance, but not always due to lack of maintenance or neglect.

When buying, renting or selling a home, it is important to know the signs of water damage and the potential for water damage. Water damage from floods, fires and leaks can cause structural problems that can lead to the development of mold. While you may not be able to spend your days worrying about the next big rainstorm or leaking joints in your sanitary facilities, you can take preventive measures to be aware of the types of water damage that your homeowner insurance covers. 

If you have had the misfortune of water damage at home, relax and follow the decisions below to see if there is quick restoration of the house. One can expect a loss, but at least the house can still be saved. You avoid most of the risks and make sure your investment pays off if you know what to look out for, what precautions to take.

When looking for a new home, you may face the difficult dilemma of whether or not to buy a water-damaged home that you want to afford. It is a house you have been looking for, a great house that fits your lifestyle and meets your needs and preferences in terms of size, floor plan, interior design and location. 

Remove all enclosures with fans activated to begin the drying process. We recommend that you carry out an inspection of your home to confirm that there are no hidden areas in your home that require repair of water damage. Check floorboards, upholstery and carpets to see if water has penetrated into hidden areas where water damage needs to be repaired. SERVPRO can also come do all this for you. We can take the stress off of you.

Make sure that fans are placed in hidden areas where they may need water damage repair to make sure everything is dry. Basement water damage can occur in many homes, but the most common problems for homeowners with basement water damage are leaking water heaters, leaking foundations, flood damage, and overflowing washing machines. Look for signs of water damage in the attic, especially in areas where chimneys, skylights, and roofs meet where the roof and walls meet. 

Heavy rainwater can accumulate in your house and gradually cause water damage in your basement. This can lead to a sudden rupture of the pipe in the home, which can lead to a flooded basement in need of repair. 

Here at SERVPRO, we are happy to help. If you have questions please give us a call. 801-785-5228

Have you cleaned your Airducts in your commercial building?

5/11/2021 (Permalink)

Have you cleaned your ducts lately?

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. 

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • It May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (801) 785-5228

Leaky Appliances? Let SERVPRO Help.

5/11/2021 (Permalink)

Let SERVPRO help make things a little easier.

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Lehi house. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of North Utah County restoration specialists a call today at (801) 785-5228.