Recent Posts

Be Certified Clean!!

5/20/2020 (Permalink)

SERVPRO employees in hazmat suits cleaning Be SERVPRO Cleaned!!

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

As your favorite stores and businesses are beginning to open up their doors, we are offering them an additional step to help ensure your confidence with a higher cleaning service.

Our new Certified: SERVPRO Cleaned program is a weekly viral pathogen cleaning service,
designed just for your business.

Spring flooding can happen fast!

5/5/2020 (Permalink)

No job is to big with water flooding front door Don't let there be a spring flooding disaster.

It’s been a smaller winter this year. But flooding can still happen. What will follow is anyone’s guess, will May warm up quickly or will it stay cool?  Either way Utah is known for flooding from St. George to Moab, up to Logan and everywhere in between.

Many homes are at risk for flash flooding if the weather warms up fast.  Utah also experienced an active fire season last year which as created many burn scar areas.  Experts are expecting to fill most of our reservoirs and as always to have full, quick, powerful rivers which can lead to dangerous situations and flooding.

 Follow these tips from FEMA to prepare and reduce your risk.

BE FLOODSMART – REDUCE YOUR RISK

A flood does not have to be a catastrophic event to bring high out-of-pocket costs, and you don’t have to live in a high-risk flood area to suffer

  • The time to prepare is now. Visit ready.gov/floods for more on family preparedness for flood and other emergencies. There are a number of steps individuals and families can take to better prepare themselves for flooding and reduce their risks. Remember to have a family evacuation plan, put an emergency kit together, and keep important papers and valuables in a safe, dry place. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.
  • Only flood insurance covers flood damage. Most standard homeowners’ policies do not cover flood damage. Remember: it typically takes 30 days for a new flood insurance policy to go into effect, so get your policy now. Flood insurance is also affordable. An average flood policy costs around $600 a year and rates start at just $129 a year for homes in moderate-to-low-risk areas.

Visit floodsmart.gov (or call 1-800-427-2419) to learn more about individual flood risk, explore coverage options, and to find an agent in your area

If you experience damage from flooding call SERVPRO as soon as possible and let us help you minimize the damage and cleanup.  We will make it “Like it never even happened."

801-785-5228

Tips during a power outage in your Lehi home!!

4/28/2020 (Permalink)

Power outage sign and electrical wires Don't let power outages stress you out, be prepared.

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heat wave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

What you can expect when you call SERVPRO with a water loss!

4/7/2020 (Permalink)

SERVPRO logo with green background. Don't let water damage intimidate you, call SERVPRO to help.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

Rebuilding After Flood Damage in your Lehi Home.

4/7/2020 (Permalink)

SERVPRO logo with lightning We at SERVPRO take pride in our work!

Disasters can cause significant damage and lingering effects within your Lehi home. With flooding that can be common to the area throughout certain times of the year, these disasters threaten your home with extensive water damage, but also the possibility of contamination and health hazards. Often flooding occurs from rising water levels, and this high volume of water can impact wastewater facilities and sewer systems on the path to your home, for example, which can cause health risks for those exposed to these contaminated floodwaters.


A risk assessment and inspection get performed on your flood damaged home initially when you contact our IICRC-certified restoration technicians. We utilize this information to determine the threats posed to the occupants of the house and our professionals on site, as well as getting a general idea of the structural concerns and irreparably damaged areas of the property that must get removed to proceed with the restoration process.

Rebuilding after a storm or flood in your home requires professionals with the knowledge both in structural integrity and reconstruction as well as technicians with the expertise to restore areas of your home without unnecessary demolition. This fine line between preserving and reconstructing is a determination made by both our experienced SERVPRO technicians on site and our contracting division responsible for the reconstruction and replacement of removed structural elements.

Areas of your home must get removed in these situations regardless when exposed to flood water that heavily soils and potentially contaminates areas of your home. Carpeting and drywall are often among the most frequently removed of these materials, and our SERVPRO contractors can quickly replace these removed elements once the area gets cleaned and dried thoroughly.

Flood damages in your home often lead to the removal of heavily damaged structural components and materials, but our SERVPRO of North Utah County professionals can help you quickly rebuild and restore the effects to your property. With our comprehensive approach, our team can offer mitigation, reconstruction, and restoration services to our customers to save time and money. 

Are you prepared for an earthquake?

3/31/2020 (Permalink)

Storm ahead sign with rain Storms are unpredictable. Be prepared

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for. With the latest earthquakes, we really should be making sure we are prepared. 

When your home is hit by a flood or storm, or earthquake remember that your local SERVPRO is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner so that you and your family could go back into your normal routine.

We are Cleaning Experts

3/24/2020 (Permalink)

Employee with has mat suit Let SERVPRO help you

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Utah County

Have SERVPRO of Provo come clean your home or business to keep you safe from the COVID-19.

3/17/2020 (Permalink)

Here to help with SERVPRO logo Don't let COVID-19 get to you!

  • We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call SERVPRO of Provo to see how we can help clean your home or business.
  • Stop the spread of germs with a professional cleaning for your home or business. 

 COVID-19

  • Wash hands
  • Avoid touching face
  • Clean and sanitize house
  • Clean and sanitize office

Do Storms In Utah Make You Nervous?

3/17/2020 (Permalink)

Lightning, clouds and house on fire Choose SERVPRO for all your home damages!!

Utah Storms

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for.

Specifically during the rainy season, we must be extra careful.  After our super dry, hot summers and how often we have wild fires, a lot of the time our mountains are left without the trees and bushes.  We are left more vulnerable to landslides and flash floods from the rain we receive. Also after big winters and melt off can also cause  flooding and water damage. 

When your home is hit by a flood or storm, remember that your local SERVPRO is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner, so that you and your family could go back in to your normal routine.

Have SERVPRO come clean your business or home today to keep you safe from the Coronavirus.

3/16/2020 (Permalink)

here to help in orange with SERVPRO logo Keep safe from COVID-19!!

  • We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call SERVPRO of Utah County to see how we can help clean your home or business.
  • Stop the spread of germs with a professional cleaning for your home or business. 

 COVID-19

  • Wash hands
  • Avoid touching face
  • Clean and sanitize house
  • Clean and sanitize office