Recent Posts

Why Choose SERVPRO? Because SERVPRO is the BEST!!

7/18/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO? Because SERVPRO is the BEST!! SERVPRO IS THE BEST!

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has over 38 years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry.  If you don’t believe SERVPRO is the best check it out these testimonials left by some of our customers!

“Our sewer backed up leaving 2" of raw sewage in the basement. I was working a 48-hour shift. Leaving my wife 4 kids to try to figure out what to do. I got in touch with SERVPRO and they came right away and within hours they had the basement cleaned out, sprayed down and fan and dehumidifiers set up. They came back every day to check on the progress and make sure it was drying like it should. I wouldn’t hesitate to us them again! Thanks guys for all your help!!”         -Trenton (Springville)

We had a partial loss fire and SERVPRO was there the next day with our adjuster to get started on our process to rebuild. We have been so happy with them and would highly recommend them. The have been so good at getting us what we want and they are very good at working with insurance companies to help the owner get what they want. I felt like they were advocates for us. –Deanna (Orem)

SERVPRO cleaned my carpets and they did an amazing job. With the first few swipes I was able to see a huge difference, which I couldn't see with previous carpet cleaners. Fast, friendly, and affordable! –Randi (Spanish Fork)

I appreciated so much the attitude of the service technicians. Oh, don't worry we can move that and this and we will put it back. Not a problem. My carpet space that needed help was fairly small compared to your large jobs like issues caused by nature or.....They didn't mind and they did a perfect job, and made some helpful recommendations. Plus, this is the best....they arrived on time. –Mary-Elizabeth (Sanatquin)

“Relieved! Thrilled! Happy! Amazing! Outstanding! Awesome! WOW! Not enough positive adjectives to describe my overall impressions. To go from completely devastated from my house flood to completely thrilled with the way the house turned out from all of SERVPRO's quality work is an understatement!  From beginning to end SERVPRO has been professional, honest, efficient, friendly, and reliable.  They were recommended by my insurance agent along with 2 other companies.  When I told the adjuster I chose SERVPRO (because of their ratings and customer feedback), he said "Great, I am glad you chose SERVPRO. They are the VERY BEST." – Katie (Springville)

I was completely impressed from clean up to restoration!  My house looks better than it did before they flood. They were knowledgeable, on time, and so nice.  I also felt the service was very affordable.  Thank you SERVPRO. – Lisa (Provo)

If you find your home in need of a restoration and clean-up company do yourself a favor and call SERVPRO today!

Automatic Fire Sprinkler Discharge and How to Handle It

7/16/2019 (Permalink)

Commercial Automatic Fire Sprinkler Discharge and How to Handle It Automatic Fire Sprinkler Discharge

Automatic fire sprinkler systems are widely considered the single most effective tool for protecting your structure, property, and lives from a fire.  Having an automatic fire sprinkler system in place is basically the same as having firefighter protection 24/7.  Fire sprinkler heads respond individually to a number of things including: Heat from a fire, Corrosion, Mechanical Damage, and Sabotage/Vandalism.  If you do have a fire in your building you are going to be very grateful for the fire sprinkler system, if it is an accidental discharge it will become somewhat of a burden. To Make things easier in the case of an accidental discharge follow these tips below.

  1. Shut Off Water Immediately

Shut off the water supply to the fire sprinkler system as soon as you can.  The faster you can turn the water off the less potential for major water damage you have.  Be aware that it will take a couple moments to stop, the water has to clear the lines first.

  1. Mitigate Future Damage

You will want to clear as much as possible from the affected area so mitigate further damage.  Move furniture, valuables, and equipment to a safe dry area to limit exposure and further damage.

  1. Call Your Insurance Company

You will want to call your insurance agent as soon as you can to find out what steps to take next and the claims process.  Also, so they can send someone to assess the situation and damage.  Their assessment will determine who is responsible for the damage.

  1. Call SERVPRO of North Utah County

Call a restoration company that specializes in water damage like SERVPRO of North Utah County to help mitigate and restore the area.  SERVPRO is a much better choice than DIY because we are trained in disaster cleanup and ready to help when you need us.

How to Detect Water Damage in Your Home

6/25/2019 (Permalink)

Water Damage How to Detect Water Damage in Your Home Don't miss the signs to detect water damage in your home!

How to Detect Water Damage in Your Home

Have you ever wondered if you have water damage in your home? You may think a water leak is easy to detect and something you would notice right away but that is not always the case.  Sometimes the signs of water damage are hidden outside, behind a wall, under the floorboards, in a crawl space or attic, and behind appliances. No matter when it happened there are ways to detect the situation.

Follow these steps to detect these signs of water damage in or around your home

  • Water Accumulation- the most obvious sign is standing water
  • Discoloration- watch for yellow-brownish water spots and stains on walls. You may also notice bubbling and cracking in the paint.
  • Texture Changes- warping, buckling, sagging, sinking, and/or expansion in flooring
  • Mold and/or Mildew- dark spots growing in corner and edges of walls and flooring
  • Odor- moisture, humidity, and low circulation in the air cause mold and mildew to grow causing a musty odor.

Now that you have detected the issue what should you do?  Call SERVPRO to come check it out! 

SERVPRO of North Utah County is well-versed in dealing with water damages. We have helped commercial properties as well as residents remove water and prevent the risk of secondary damages like mold or mildew buildup. Using state-of-the-art moisture detectors and our commitment to providing the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

We are just a phone call away and are local to the area which reduces our call out times and we can be there when you need us.  Call us today for a professional inspection, remediation, and restoration service from an award-winning business.

Stop, Drop, & Clean the Lint Out from Inside Your Dryer Vent!

5/21/2019 (Permalink)

Fire Damage Stop, Drop, & Clean the Lint Out from Inside Your Dryer Vent! Lints that gets caught and builds up in your dryer vents can cause a fire in your home.

We all know to clean out the lint screen of our dryers, right? Did you know if you aren’t cleaning the lint out of the INSIDE and VENT of your dryer you are putting your family in danger of a house fire?  Over time lint will build up and settle in the bottom of your dryer and in your dryer vent.  If you don’t clean this out the heat from the dryer can ignite a fire inside your dryer.  You know what the boy scouts say, “lint is the great to start a fire”. 

Here is an experience from someone who recently had a fire in her dryer and was lucky enough it didn’t start her house on fire.

Counting our blessings today… Last night we smelled something "burning" right as we were going to bed. We thought it was our renters burning food or something in their oven.  We had windows open and fans going but didn't really think much of it. Well this afternoon I went to get clothes out of the dryer, they smelled horrible!!! Like a cross between camp fire smoke and cigarette smoke. So, I threw them back in the washer and told my husband. When he got home, we pulled the bottom portion of the dryer off just to check things out. To our amazement (we haven't had this dryer THAT long - but bought it from someone else) there was burnt/singed lint everywhere. There had been a lint fire inside the bottom of our dryer last night. Our house seriously could have caught on fire. I'm so glad it didn't. Hence - we are counting our blessings today and I am spreading the word to all that you should go clean out under your lint catcher thing so your house doesn't start on fire!

Here are a few tips from The Family Handy Man on how to clean the lint out of your dryer. 

https://www.familyhandyman.com/appliance-repair/washer-and-dryer-repair/dryer-lint-cleaning-tips/view-all 

If you so experience and fire caused by your dyer or any other appliances in your home call SERVPRO today!  SERVPRO will come and mitigate the damage, clean up & restore the affected area, and make it “Like it never even happened.”

How To Prepare For A Big Summer Storm

5/7/2019 (Permalink)

Water Damage How To Prepare For A Big Summer Storm Be Prepared Before the Summer Storms Hit!

It is almost Summer and now is the best time to start thinking about preparing for summer, and part of summer is summer storms. It maybe nice and warm outside but that doesn't mean that summer storms are not dangerous and will not cause any damage.  Follow these simple tips below to be more prepared.

After using common sense to prepare, follow these simple guidelines:

  1. Charge all mobile devices
  2. Make as much ice as possible or go buy some at your nearest store and have a cooler handy in case the power goes out.
  3. Get lots of water handy for drinking, washing, etc.
  4. Move plants in doors or as close to the building as possible.
  5. Fill you gas tanks up in your cars and any extra tanks you have.
  6. Get cash
  7. Get a light source; flashlights and batteries, candles, etc.
  8. Set your thermostat a little lower than usual. (If they power goes out it is going to get hot)
  9. Have games and things to do inside handy.
  10. Do the dishes and laundry so your stuff doesn’t stink before the power comes back on.
  11. Take a shower, if you’re A/C goes off you are going to get sweaty really fast.
  12. Move your car away from trees.
  13. Strap anything outside that might fly way down or put inside a shed. (trampolines, BBQ, tables and chairs, etc.)
  14. Make sure your pets are set and protected as well.

If you do have damage to your home and need assistance call SERVPRO today!

Spring Flooding

4/16/2019 (Permalink)

Water Damage Spring Flooding Spring Snow Melt Causes High Rivers and Flooding in Utah

It’s been a winter of extremes.  While November and December didn’t yield much snow pack, January, February, and March delivered between 200 to 300 percent of average and April has been following suit.  What will follow is anyone’s guess, will April warm up quick or will it stay cool.  Either way Utah is bound for flooding from St. George to Moab, up to Logan and everywhere in between.

Many homes are at risk for flash flooding if the weather warms up fast.  Utah also experienced an active fire season last year which as created many burn scar areas.  Experts are expecting to fill most of our reservoirs and as always to have full, quick, powerful rivers which can lead to dangerous situations and flooding.

 Around twenty percent of flood insurance claims occur in moderate-to-low-risk zones. Kathy Holder of the national flood insurance coordinator for Utah, said only about 4,000 households have flood insurance.  This is alarming because even areas that are not in high risk areas are at risk.  In an article posted by www.ready.gov  by FEMA is states “Everyone is at risk for flooding, yet most remain unprotected. Just a few inches of water can cause tens of thousands of dollars in damage. Between 2006-2010 the average flood claim was nearly $34,000. That’s more than many survivors can afford to pay out of pocket for damages due to flooding, and without flood insurance, many must cover the cost to repair or rebuild on their own. 

 Follow these tips from FEMA to prepare and reduce your risk.

BE FLOODSMART – REDUCE YOUR RISK

A flood does not have to be a catastrophic event to bring high out-of-pocket costs, and you don’t have to live in a high-risk flood area to suffer

  • The time to prepare is now. Visit ready.gov/floods for more on family preparedness for flood and other emergencies. There are a number of steps individuals and families can take to better prepare themselves for flooding and reduce their risks. Remember to have a family evacuation plan, put an emergency kit together, and keep important papers and valuables in a safe, dry place. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.
  • Only flood insurance covers flood damage. Most standard homeowners’ policies do not cover flood damage. Remember: it typically takes 30 days for a new flood insurance policy to go into effect, so get your policy now. Flood insurance is also affordable. An average flood policy costs around $600 a year, and rates start at just $129 a year for homes in moderate-to-low-risk areas.

Visit floodsmart.gov (or call 1-800-427-2419) to learn more about individual flood risk, explore coverage options, and to find an agent in your area

If you experience damage from flooding call SERVPRO of North Utah County as soon as possible and let us help you minimize the damage and cleanup.  We will make it “Like it never even happened."

801-785-5228

Spring Snow Melt Can Cause Flooding in Your Alpine Home

4/4/2019 (Permalink)

Storm Damage Spring Snow Melt Can Cause Flooding in Your Alpine Home Did Snow Melt Cause a Flood in Your Home?

Snow Melt Causes Flooding

Spring is definitely in the air.  More and more people start heading outside to soak in the sunshine after a long, cold, snow packed winter. As temperatures rise snow is melting into Utah's rivers and streams, increasing the risk of flooding. Hopefully it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm Utah's rivers and mountains causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before its too late

If you unfortunate and do have water and/or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 801-785-5228

Odor Removal and Deodorization of the Office Kitchen

3/28/2019 (Permalink)

Why SERVPRO Odor Removal and Deodorization of the Office Kitchen Stinky Office Kitchen? Call SERVPRO of North Utah County today!

Does your office kitchen stink?

How many times have you walked into the kitchen at work and it smells like… well a lot of horrible things.  Someone has warmed up "left-overs" or "cooked" popcorn, but you are pretty sure they warmed up some sort of roadkill or tried to burn the building down after a rough day and blamed it on the popcorn.  Did you know that SERVPRO of North Utah County can get rid of those and many other smells for you? 

As experts in deodorization, SERVPRO is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

801-785-5228

No Job is Too Big

3/26/2019 (Permalink)

Why SERVPRO No Job is Too Big No Job is Too Big

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO was asked to go to Houston, Texas after Hurricane Harvey hit to help with the thousands of businesses and home that were affected.  As soon as we were able to assemble a team and load up the trucks with equipment we were on the road.  We did the mitigation on several of large religious structures and prepared it for the rebuild with the help of trained technicians and all they specialized equipment.

If you and your commercial building ever find yourself in need, call SERVPRO of North Utah County today.

Hail Damage to Your Alpine Fork Roof?

3/19/2019 (Permalink)

Storm Damage Hail Damage to Your Alpine Fork Roof? If you have damage to your roof that has resulted in water damage to your home call SERVPRO today!

In 2016, the United States experienced 5,601 severe hail storms, as documented by the NOAA Severe Weather Database. Hail can range in size from the size of pencil tip to the size of a softball.

Many homeowners are not aware of hail damage on their roofs. Hail damage to roof tops often times cannot be seen from the ground, and that’s a big reason why the idea of hail damage hardly ever crosses a homeowner’s mind.

Tell-Tale Signs of Hail Damage on a Roof

Although you cannot fully determine the amount of hail damage on a roof from the ground, there are some signs that a trained eye can point out and help determine if there may be more damage up top. Here are a few things to look for.

  1. Dented gutters, gutter screens, or downspouts
  2. Damage to siding and windowsills/casings
  3. Damage to air conditioners or other outdoor items
  4. Damage to decks or painted wood surfaces

Once you are on the roof check for these signs of roof damage:

  1. Dented vents, chimneys, or sky light covers
  2. Dented or damages shingles. (This may be the most important to check for.)

Dented or damages shingles are what leads to a damages and potentially leaky roof.  Some day you will never get a solid insurance claim without shingle damage.

What to do if you have Shingle Damage

Hail damage is covered by standard home insurance in most states but coverage is applied in a variety of ways, depending on where you live, your insurer and how your policy is set up. The best way to find out about your coverage is to reach out to your insurance provider before the damage occurs. 

If you have a damaged roof due to hail that has caused a leaky roof call SERVPRO of North Utah County, today to help mitigate water damage in your home.

Call US Today!

SERVPRO of North Utah County (801) 785-5228