Recent Posts

Hail Damage to Your Alpine Fork Roof?

3/19/2019 (Permalink)

Storm Damage Hail Damage to Your Alpine Fork Roof? If you have damage to your roof that has resulted in water damage to your home call SERVPRO today!

In 2016, the United States experienced 5,601 severe hail storms, as documented by the NOAA Severe Weather Database. Hail can range in size from the size of pencil tip to the size of a softball.

Many homeowners are not aware of hail damage on their roofs. Hail damage to roof tops often times cannot be seen from the ground, and that’s a big reason why the idea of hail damage hardly ever crosses a homeowner’s mind.

Tell-Tale Signs of Hail Damage on a Roof

Although you cannot fully determine the amount of hail damage on a roof from the ground, there are some signs that a trained eye can point out and help determine if there may be more damage up top. Here are a few things to look for.

  1. Dented gutters, gutter screens, or downspouts
  2. Damage to siding and windowsills/casings
  3. Damage to air conditioners or other outdoor items
  4. Damage to decks or painted wood surfaces

Once you are on the roof check for these signs of roof damage:

  1. Dented vents, chimneys, or sky light covers
  2. Dented or damages shingles. (This may be the most important to check for.)

Dented or damages shingles are what leads to a damages and potentially leaky roof.  Some day you will never get a solid insurance claim without shingle damage.

What to do if you have Shingle Damage

Hail damage is covered by standard home insurance in most states but coverage is applied in a variety of ways, depending on where you live, your insurer and how your policy is set up. The best way to find out about your coverage is to reach out to your insurance provider before the damage occurs. 

If you have a damaged roof due to hail that has caused a leaky roof call SERVPRO of North Utah County, today to help mitigate water damage in your home.

Call US Today!

SERVPRO of North Utah County (801) 785-5228

Water Supply Lines: The Unseen Destroyer in your Lehi Home

3/12/2019 (Permalink)

Water Damage Water Supply Lines: The Unseen Destroyer in your Lehi Home A Water Supply Line Can Lead to Flooding and Water Leaks in Your Home.

Most people see that SERVPRO is a flood cleanup and disaster mitigation company and think, "I live in Lehi, I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't realize is that most of the water damage caused by flooding calls we receive come from broken or leaking water supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If You Have Water or Flood Damage?

Call Us Today- (801) 785-5228

How to Make a Fire Safety Escape Plan for Your Family

3/10/2019 (Permalink)

Fire Damage How to Make a Fire Safety Escape Plan for Your Family Protect your family in the event of a fire!

In 2016 there were an estimated 364,300 reported residential fire and 2,000 fire related fatalities. In the event of fire, TIME is the BIGGEST ENEMY and EVERY SECOND COUNTS! In less than 30 seconds a small flame can turn into a major fire.  The most important thing you can do to prepare is have a Safety Escape Plan.

At Home Fire Safety Plan Tips

First and foremost, make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

Have two ways out of each room, and the proper equipment to get out any upper story windows. Walk through each room in your home with your family and point out possible exits. Also, provide alternatives for anyone with a disability.

Once you have established the exits, practice and show children how to get out of the house and check the door for heat before opening it.

Know to crawl low to the floor when escaping to avoid toxic smoke. Practice dropping to your stomach and shimmying out under the smoke with your children.

Make a plan to help pets evacuate safely as well if possible.

Once you are out of the house, STAY OUT. DO NOT go back in the house. There could be unseen damage and danger. Call 911 immediately.

Know where to meet after the escape. Your meeting place should be near the front of your home so firefighters know you are out.

Practice, Practice, Practice your escape plan. It is recommended you practice at least twice a year.  If you have young children it may require more than twice.  Practicing can save the lives of you and your family.

If you do have a fire in your home call SERVPRO of North Utah County today!

Did You Know SERVPRO Offers Commercial Cleaning?

3/5/2019 (Permalink)

Why SERVPRO Did You Know SERVPRO Offers Commercial Cleaning? SERVPRO offers commercial cleaning from floors, to smoke, sewer damage.

If you are the owner of a commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your work space look, smell, and feel it’s very best.

SERVPRO of North Utah County will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

Has Snow Melt Damaged Your Home?

2/28/2019 (Permalink)

Storm Damage Has Snow Melt Damaged Your Home? Snow Melt Flooded Your Home?

It’s a glorious time of the season when the weather starts to change from snow to sunshine and the temperature starts to rise.  But if you have snow accumulation around the edges of your home it may not be time to celebrate.  This is the time of the year when we start to receive calls from people who have water in their basements and they aren’t sure where it is coming from. You’ve checked and found no visible evidence of a leaky pipe or appliance malfunction and may be scratching your head in frustration.  If this is the case you might have water damage from recent snow melt. Melting snow around the perimeter of the house can saturate deep into the soil and leak through the foundation and basement walls.  Or if you have leaky roof that melting snow is coming right through your ceiling.

You now realize you have a problem but what do you do now?  Call SERVPRO of North Utah County and we will send one of our trained technicians to save the day! Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We also utilize professional-strength cleaning, sanitizing and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

 Follow these tips to prevent water damage to you home as the snow starts to melt.

  • Remove the snow from around your home: You probably always shovel your porch and sidewalks but have you thought about the snow surrounding the edges of your house.
  • Check your roof and gutters: Before the first snow hits inspect your roof and gutters for any damage. Also, be sure you’re your gutters are clear so the snow melt has a clear pathway off your roof.
  • Clear snow from drainage areas: storm drains and catch basins can often get clogged with snow and debris. If you can do it safely, clearing snow from these areas can help keep water way from your home.
  • Rearrange your storage: In case water does get into your basement be sure to keep valuable, chemicals, or anything else you’d like to keep dry off the floor; or in water proof plastic bins instead of cardboard boxes.
  • Check your appliances: clear out space around your water heater, furnace, and other appliances. If possible, raising your washer and dryer off the floor could protect from water damage.
  • Don’t try too much: getting on the roof at anytime of the year can be risky, even more so if snow is involved. Clearing your roof and gutters is important to prevent water damage, but be sure to use a professional to handle any dangerous situations.

Have Water or Flood Damage? Call Us Today!! (801) 785-5228

Space Heater Safety In Your Lehi Home

2/26/2019 (Permalink)

Space Heater Safety in Your Lehi Home

Anyone who has paid the bill to heat their home in the winter knows the woes and expense associated with staying warm.  In return this is why so many people to turn to their trusty space heater, but is your space heater “trusty”?  Did you know upwards of 25,000 house fires and 300 deaths are attributed to space heaters each year?  Follow these tips to keep warm and most importantly protect your family and home this winter.

  • NEVER leave a space heater unattended. Turn it off when you are leaving a room or going to sleep
  • Proper placement of your space heater is crucial! Keep space heaters at least three feet away from anything that is flammable or can burn. This includes curtains, bedding, clothes, papers, etc.
  • Select the appropriate space heater for the size of your room. If you are placing the heater in a bedroom or smaller area you only need a heater rated for your space.  On the other hand, if you are heating a large area don’t expect to buy a smaller rated heater to heat the entire space. That leads to the over use and can cause the smaller heater to malfunction.
  • Keep children and pets away from the space heater. This may sound obvious but many fires are caused be the heater gets covered or tipped into something flammable.
  • Place your heater on a hard, flat surface. Most heaters have an auto-shutoff trigger on the bottom but its better to be safe than sorry.
  • As a rule of thumb plug directly into an outlet. Do not use an extension cord or power strip, which could overheat and result in a fire.
  • Keep space heaters away from water. Refrain from running a space heater in a bathroom or humid room unless you have a bathroom safe model (which will be specified on the box at time of purchase)

Use common sense and be careful so you don’t become one of the 25,000 fires a year caused by space heater.

If you do experience a fire caused by space heater or anything else call SERVPRO of North Utah County. As Fire and Water Damage Specialists, we have the experience, the expertise, and the advance training that enables us to get your property restored quickly and thoroughly.

Top 5 Reasons to Choose SERVPRO of North Utah County

2/26/2019 (Permalink)

You may be wondering why you should choose SERVPRO of North Utah County instead of one of the other dozens of restorations companies, let us tell you why:

  1. 38+ Years Experience in the Industry

- Owners Libbie & Tom Hamman opened their first franchise over 38 years ago after they experiences not one but two kitchen fires.  They have been leading the way since!

  1. Respond Immediately when you need us most.

-Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Utah County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

  1. Qualified Technicians and Team Members

-Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

  1. We are ready and equip to handle any loss whether it be small or large
  • SERVPRO of North Utah County is ready to handle your loss whether it is a water loss caused from a leaky dishwasher in your home, or water loss in your commercial business caused by fire sprinklers throughout the entire structure.
  1. We understand the stress of a loss in your home
  • We at SERVPRO of North Utah County understand the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like It Never Even Happened”.

Call SERVPRO of North Utah County Today  801-785-5228

Why You Should Choose SERVPRO of North Utah County

2/26/2019 (Permalink)

Why You Should Choose SERVPRO of North Utah County

Locally Owned Company with National Resources

SERVPRO of North Utah County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of North Utah County technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

The SERVPRO Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in ECTP improves employee skills and provides an opportunity for employee recognition. It is the goal of ECTP to help develop the highest quality front line employees in the industry.

Our focus on training and documentation help our technicians make your house feel like home again. Learn more about :

Call SERVPRO of North Utah County today

Workplace First Aid Everyone Should Know

2/21/2019 (Permalink)

Workplace First Aid Basics Everyone Should Know


Nosebleeds are very common in both children and adults and can be caused by trauma to the nose or simple irritation of the mucus membranes. Do not make a nosebleed victim raise their head or lie down, as this can actually make the bleeding worse. Instead, pinch the nostrils closed for as many as ten minutes, allowing the broken vein in the nose to close.

Cardiac Compressions

Nowadays, the American Heart Association doesn’t mandate that everyone learn rescue breathing—all you have to do is put your hands over the victim’s heart and push, to the beat of “Stayin’ Alive” by the Bee Gees. It’s a simple technique that could mean the difference between life and death, and the American Heart Association’s statistics demonstrate this in stark terms. Consider these fact

  • Approximately 88% of all cardiac arrests do not happen in a hospital or healthcare facility, and nowhere near a healthcare professional.
  • A large percentage of cardiac arrest victims appear perfectly healthy just before their attack.
  • It takes approximately 8-12 minutes on average for an ambulance to arrive on the scene of an emergency.
  • Bystander CPR could increase the victim’s chance of survival by as much as 300. 

The Heimlich Maneuver

Not to be confused with CPR, the Heimlich maneuver is supposed to help someone who is choking on a foreign object. First, ask the victim if they are choking; in an emergency situation, the person will usually not be able to talk.

How to Treat Shock

Shock occurs when too little blood circulates to the brain. This means that the brain is not receiving enough oxygen, which leads to a feeling of faintness, disorientation and dizziness. Shock may occur:

  • after an accident involving loss of blood
  • after a serious infection, with loss of fluids
  • after a serious burn
  • after other accidents that cause loss of fluids or blood
  • as part of an allergic reaction

Stop Heavy Bleeding

If someone is bleeding heavily, they will not be able to form a clot—and they could bleed out. You can stop the bleeding by putting pressure on the wound—ideally with a sterile cloth, although you can also use ripped pieces of T-shirt or anything else you have on hand. Raising the wounded limb over the heart will also help to slow down heavy bleeding.

What Can You Do Until Help Arrives After a Fire in Your American Fork Home?

2/7/2019 (Permalink)

What you can do until help arrives after a Fire in your American Fork home

After any fire damage situation, your primary focus should be safety:

Is it safe to stay in the house? In most cases it is not safe to stay in the house.  Get your self and your family out and stay out until you have permission from the local fire department to re-enter the home. There could be unseen damage and danger lurking around the corner.

Electrical and "slip and fall" hazards are some of the most prevalent concerns. After electrical equipment is exposed to water it can become extremely hazardous if re-energized. You might also be surprised to hear that electrical equipment exposed to the smoke/soot is equally hazardous.

Wet materials can be VERY heavy. Be careful!  You may think it is a good idea to start to clean up but wet materials are extremely heavy and you can injure yourself very easily.

Have A Fire or Smoke Damage Emergency? 
Call SERVPRO of North Utah County 801-785-5228

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO of North Utah County.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.